Connect with our doctors right from your phone, tablet, or computer on demand or by appointment – 365 days a year, 24/7. Through live video, our hand-picked doctors review symptoms and medications, perform an exam, and may recommend treatment, including prescriptions and lab work.

  • How do 24/7 Virtual Visits Work?

    Here are the steps you’ll need to take.
    1. Access MDLIVE by logging into myCigna.com® or by using the myCigna® app or call 888-726-3171.
    2. Find the “Talk to a Doctor” button on the homepage. You may have to scroll down.
    3. Select the type of virtual care you need — Medical or Counseling. Estimated cost will be shown.
    4. Schedule your appointment or start your visit today.

  • What do I need to start a 24/7 Virtual Visit?

    You should have your health plan ID card, a credit card or your HSA Debit MasterCard® ready when you complete your brief medical history and whenever you need a visit. It’s also helpful to have your pharmacy name and address available in case you need a prescription medication.

  • When should I use 24/7 Virtual Visits?

    24/7 Virtual Visits are good for:

    • Abdominal pain
    • Allergies
    • Bladder / urinary tract infection
    • Bronchitis
    • Coughing
    • Diarrhea
    • Fever
    • Migraine / headache
    • Pinkeye
    • Rash
    • Seasonal flu
    • Sinus problem
    • Sore throat
    • Stomachache
    • Yeast infection
    • And much more

  • Click To Download Plan Documents:

MDLive

Provider: Cigna

Phone: 888-726-3171

Website: https://my.cigna.com/